Cancellation & Refund Policy
If you are not entirely satisfied with your purchase, we’re here to help.
At Danilovich.net, we believe in cooperating with our customers in all possible ways. We follow this flexible cancellation policy just to ease the process of cancellation if need be. We need that our client(s) agree to the following to place/confirm the request for cancellation:
We will consider the cancellation requests valid and acceptable only if they are submitted within 72 hours of placing the order.
We suggest our customers to note that there cannot be cancellation of orders placed if the request for the canceling the same is submitted on the Date of Delivery.
To avoid insecurity measures to our account and privacy concerns, we encourage all our customers to raise their questions related to billing and cancellation requests via email or by writing to us in black and white.
We will process cancellation requests only if it is started by the initial authority and also if we have received it in writing. We will not consider any refund of money for any request for cancellation that is made after Seven (7) days from the date of order.
Danilovich.net will not consider any cancellation/refund requests if they are submitted after the cooling off period for any reason possible. It will further lead to a full payment of the promised costing. It will also result in immediate termination of the contract. However, we can consider any other outcomes mutually agreed between the client and Danilovich.net.
When customer(s) buy services/products from Danilovich.net, the purchase is protected by our 30-day Money-back guarantee. If the customer(s) are not happy with our goods and services, then Danilovich.net may consider a full refund after analyzing or investigating the same. We would look for full cooperation with our valued customers.
If you wish to submit your request for a refund, you just need to contact us along with your contact and purchase details within thirty (30) days of availing/buying services or products. Please don’t forget to mention the order and invoice number (that you get via email after placing/confirming the order). It would be highly appreciable if you can please tell us why you are requesting a refund. This is entirely optional, but the customer feedback helps us to improve our quality of services continuously. We would like all our customers to know and note that we are not providing full refunds for services delivered in full, like installation service and knowledge-based hosting services. We process refunds within 21 days of receiving the refund requests.
If you have any questions, contact us.